Temporary Suspension of Service in January 2020

For Immediate Release: December 20, 2019

Contact: Mary Lynch

NEW HAVEN – Bike New Haven, with the permission of the City of New Haven, will temporarily suspend its bike sharing service within the City to transition from its current platform, Noa, to a new platform, TapBike.

Bike New Haven will remove all bikes from the service area starting on January 1, 2020. Bikes will be re-introduced to the service area operating under the new platform no later than February 1, 2020. Users with an existing and active subscription to the Noa platform will have their remaining term carried over to the TapBike platform and redeemed via voucher code.


The intention of the transition is to upgrade service and improve return accuracy. Users will now be able to reserve bikes at stations in advance and rent multiple bikes at a time. The bike share program will remain station based with a total of 300 bicycles in the fleet.

We apologize for the inconvenience this temporary suspension may cause; however, we trust the improvements to the fleet will be worth the wait. Bike New Haven looks forward to providing improved bike share service in 2020.

For more information please contact bikenewhaven@p3gm.com.

For more information on Bike New Haven visit www.BikeNewHavenCT.com

New Haven_Logo_Full Color_9.17_white tex

© 2020 Copyright Bike New Haven